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Payments Option

Payments Related

  • 01. What are the payment terms for a fatafatbuy purchase?

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    To make purchases on our website, you can opt for payment using your debit card, credit card, net-banking option or Cash on Delivery option (valid only on specific products and areas). We accept all the major debit cards as well as credit cards issued by Indian banks including Maestro Cards and American Express.

    We have highly secure encryption technology enabled payment gateways to ensure that the confidentiality of information is maintained at all times.

  • 02. While shopping on fatafatbuy is there any hidden charge in the form of Sales tax or Octroi?

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    Absolutely NO hidden charges whatsoever associated with any product that you buy on fatafatbuy. You can be rest assured that the prices listed on our site are all-inclusive.

  • 03. What is Cash on Delivery?

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    For certain categories of products and areas, we provide you the option of paying cash on delivery. This means that instead of paying online while placing the order, you can make the payment in cash when you receive the product at your doorstep.

  • 04. Are there any terms and conditions for Cash on Delivery purchase?

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    Firstly, there is a maximum limit of Rs 10,000 worth of products that you can order via cash on delivery.
    Secondly, you can make the payment only with Indian Currency.

  • 05. How do I pay using a credit card?

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    Please remember that we only accept credit cards issued by major banks in India (Visa, MasterCard and American Express) and do not accept those issued by International Banks.

    As part of the payment procedure, you will be asked to furnish the following details pertaining to your credit card:
    ✓ Credit Card Number (printed on the front side of your card)
    ✓ Credit Card Expiry Date
    ✓ 3 digit CVV number (written on the backside of your card)
    Further on, you will be redirected to the banks page for entering the online 3D Secure password.

    Similarly for using your debit card, the following details need to be furnished, post which the procedure will be the same as above.
    ✓ Debit card number
    ✓ Debit Card Expiry Date (optional for Maestro cards)
    ✓ 3 digit CVV number (written on the backside of your card)

  • 06. Is it safe to use my credit/debit card on Fatafatbuy?

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    It is our utmost endeavor to ensure safety and security of your transactions at each and every level for which we make use of 256-bit encryption technology. Apart from this, every time you pay using your credit or debit card, the bank will reconfirm your 3D secure password to ensure confidentiality.

  • 07. What is a 3D Secure password?

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    By means of a 3D Secure password that has been created exclusively by you, the bank does a double check or cross confirmation by asking you for the password before executing the online payment. This system was started by VISA and MasterCard in association with credit and debit card issuing banks in India in order to reinstate safety and security of online transactions.

  • 08. How can I get the 3D Secure password for my credit/debit card?

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    In order to register for the 3D Secure password for your credit/debit card, you need to get in touch with your bank or visit your banks website for further directions.

  • 09. Can I use my bank's Internet Banking feature to make a payment?

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    Indeed, you can use the option of Internet Banking as a mode of payment on fatafatbuy. We allow this mode of payment for the following banks:
    We accept payment through Internet Banking for the following banks : Axis BankCentral Bank of India CitibankCorporation Bank Federal BankHDFC Bank ICICI BankIndian Bank Jammu & Kashmir BankKarnataka Bank KotakOriental Bank of Commerce State Bank of HyderabadState Bank of India State Bank of MysoreState Bank of Saurashtra State Bank of TravancoreYes Bank

  • 10. Is it possible to make a payment either from debit card or credit card using my mobile?

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    Though we are working on introducing this, as of now, we do not permit payment via debit cards or credit cards using mobile phones. However, you can access our websites on the browser of your Smartphone or tablet and make purchases online.

  • 11. What is the process for placing Cash on Delivery order?

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    •Please remember that the Cash on Delivery Option (C-O-D) is available for selected products only.
    •To check if a product is available under C-O-D payment option, please go to the product features page.
    •In case of availability under C-O-D, you will find "Cash on Delivery" mentioned under "Option to pay"
    •After checking the availability, you can add the product to your shopping cart, check out and proceed to click on "Pay by Cash on Delivery".
    •You will be asked to authenticate by entering CAPTCHA text as visible to you.
    •After authentication, your order will be accepted and you will receive an Order Confirmation Mail as well as Confirmation SMS from us.
    •At the time when you receive the product at your specified postal address, you need to make the payment by cash in INR.
    Terms & Conditions:
    ✓ There is a maximum upper limit of Rs. 10,000 for COD payment.
    ✓ Payment accepted in INR only.

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